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SUITE SCENERY CANDLES

FAQ'S

 BURN TIPS

 Soy candles should be burned for a minimum of 2 hours. Extinguish after 4 hours.

 Trim candle wick before re-lighting your soy candle.

 Allow your candle to create a full melt pool (wax melted to each side of the jar) before blowing our your candle.

 S H I P P I N G

Domestic orders placed within the US are shipped via USPS Priority or FedEx. Orders typically ship within 7-10 business days once the order is placed + paid. International shipping is not available at this this time. 

 

 E X C H A N G E S

We do not issue monetary returns, but we do want you to love your purchase! Should you feel strongly about discussing a potential store credit or exchange, please contact us at shop.SuiteScenery@gmail.com within 48 hours of receiving your order. All shipping and handling charges are the responsibility of the customer. 

 

 D A M A G E S

Your order is adequately packaged with handling + transit in mind! If your order arrives in an unusable state, please contact us at shop.SuiteScenery@gmail.com with a photo of the damaged product + shipping box (if applicable) within 48 hours of receiving. A damage claim will be filed with the shipping carrier and we will work together to find a solution to your damaged product.

 

 V A R I A T I O N S

All our products are made by hand out of natural ingredients, so variations are to be expected. These variations do not affect the integrity of our goods and will not be considered defects or damages.

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